FAQ

F.A.Q.

WHY CAN’T I LOG IN TO YOUR SITE?

Check your browser’s security settings. Our membership software won’t work if you’ve disabled 3rd-party cookies. Either change your settings or use another browser.

HOW DO I CANCEL MY SUBSCRIPTION?

Log in to your account and toggle auto-renew off from the Subscriptions menu item. Click Here To View Your Subscriptions

This answer only applies to Plans that renew indefinitely.

CAN I SWITCH FROM A MONTHLY PLAN TO AN ANNUAL PLAN?

No. We currently do not offer annual plans, but there are some ideas we have to offer annual plans in the future.

CAN I UPDATE MY EMAIL ADDRESS OR OTHER PERSONAL INFORMATION?

Yes. Log in to your account to make these changes. Click Here to View Your Account.

CAN I UPDATE MY CREDIT CARD?

Yes. Log in to your account, add the new card and click Update my credit card. Click Here To Update Your Payment Information

HOW DO I RESET MY PASSWORD?

Click this link, enter your email address, and then click send me reset instructions. To ensure the reset process is secure:

  • Password reset links automatically expire after 48 hours.
  • Password reset links can only be used once. If you click the link, and reset your password, the link becomes invalid.
  • If the link becomes invalid, delete the old reset email and start with a fresh password reset.